Privacy Policy – Pépol’s Universe

Last updated: 04/10/2026

At Pépol’s Universe, we care about your privacy. This Privacy Policy explains what personal information we collect, how we use it, and how we keep it safe when you use our website, services, and communications.

Our goal is to be clear, respectful, and transparent about how we handle your data. By using our website, you agree to this policy.

1. Who we are

Pépol’s Universe is a children’s content brand dedicated to creating animated stories, characters, and digital experiences for families and young audiences around the world.

This website is operated and managed by the Pépol’s Universe team, with technical and operational management based in Miami, United States.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at: hello@pepolsuniverse.com

2. Who this policy is for

This policy applies to:

  • Visitors to our website
  • Parents, guardians, and families
  • People who sign up for updates or newsletters
  • Participants in surveys, quizzes, or promotions
  • Partners, creators, and collaborators
  • Job applicants

Our services are primarily designed for parents and families.

3. Children’s privacy

Protecting children is especially important to us.

We do not knowingly collect personal information from children under 13 without parental consent. If we ever discover that we have collected personal data from a child without appropriate permission, we will take steps to remove it.

If you’re a parent or guardian and believe your child has shared information with us, please contact us at hello@pepolsuniverse.com so we can help.

4. Information we collect

Depending on how you interact with us, we may collect:

Information you choose to share

  • Your name and email address
  • Messages or information you send through forms or emails
  • Details provided when signing up for newsletters, contests, or promotions
  • Job application information, if you apply for a role with us

Information collected automatically

When you use our site, we may automatically collect:

  • Your IP address and general location
  • Device and browser type
  • Pages visited and time spent on the site
  • How you interact with our content, emails, or ads

We use cookies and similar technologies (like pixels and tags) to collect this information. For more details, see our Cookies Policy.

Information from trusted partners

We may also receive data from partners such as analytics providers, marketing tools, or social media platforms if you interact with us through those channels.

5. How we use your information

We use personal data to:

  • Provide and improve our website and services
  • Respond to questions or requests
  • Send updates or newsletters (when you’ve signed up for them)
  • Understand how people use our content so we can improve it
  • Personalize experiences and recommendations
  • Run promotions or events
  • Keep our services safe and secure
  • Comply with legal requirements

Whenever required, we’ll ask for your consent. Otherwise, we rely on legitimate interests, contractual needs, or legal obligations.

6. Cookies and tracking

We use cookies and similar technologies to:

  • Make the site work properly
  • Analyze how the site is used
  • Personalize content
  • Measure performance and marketing effectiveness
  • Understand engagement with our emails and communications

For full details, please read our Cookies Policy.

7. How we share information

We do not sell your personal data.

We may share information with:

  • Service providers who help us operate our site or services
  • Partners who help with analytics, marketing, or promotions
  • Professional advisors (legal, security, auditing)
  • Authorities when required by law or to protect safety and rights

We work only with partners who meet high privacy and security standards.

8. How long we keep your data

We keep personal information only as long as needed to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes or enforce agreements

When we no longer need it, we securely delete or anonymize it.

9. Keeping your data safe

We take reasonable steps to protect your personal information from unauthorized access, misuse, or loss. While no system can be 100% secure, we use appropriate safeguards to protect your data.

10. Your rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections or deletion
  • Object to or restrict how we use your data
  • Withdraw consent at any time
  • Request a copy of your data
  • Make a complaint to a data protection authority

To exercise any of these rights, please contact us at hello@pepolsuniverse.com

11. Links to other sites

Our website may include links to other websites or embedded content. We aren’t responsible for how those sites handle your data, so we recommend reviewing their privacy policies.

12. International data transfer

Your information may be processed in the countries where our service providers operate. We take steps to protect your data no matter where it’s processed.

13. Updates to this policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll post the updated version here with a new “Last updated” date.

14. Contact us

If you have any questions or concerns about this policy or your data, please contact: hello@pepolsuniverse.com